Privacy Policy

1. Introduction

Welcome to Shada Travel & Tour Agency ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.shadatravelntour.com and use our travel, visa, relocation, and consultation services (collectively, the "Services").

Please read this privacy notice carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Services you request:

• Contact Information:

• Name

• Email address

• Phone number

• Physical address

  
  

• Travel & Identification Data: Passport details, visa application information, date of birth, nationality, and travel itineraries (required for flight tickets, hotel reservations, and visa processing).

• Professional & Educational Data: Resumes/CVs, academic transcripts, and employment history (required for study abroad, job placement, and business opportunity services).

• Financial Data: Payment details necessary to process your bookings or consultation fees. (Note: We use third-party payment processors like Stripe, and we do not store your full credit card numbers on our servers).

• Automated Data: When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behavior on our site (via cookies and similar tracking technologies).

  
  

3. How We Use Your Information

We use personal information collected via our Website for a variety of business purposes, including:

• To Provide Services: To process your airline tickets, hotel reservations, and visa applications.

• To Facilitate Relocation & Education: To assist with university admissions, job placements, and business setup abroad.

• To Manage Consultations: To schedule and manage appointments via third-party tools like Calendly.

• To Communicate with You: To send booking confirmations, respond to inquiries, send administrative information, and provide customer support.

• To Send Marketing and Promotional Communications: With your consent, we may use your email to send newsletters, special travel packages, or updates about immigration and study opportunities. You can opt out at any time.

  
  

4. How We Share Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share your data with:

• Service Providers & Partners: Airlines, hotels, tour operators, and partner universities necessary to fulfill your requested travel or relocation services.

• Third-Party Vendors: Companies that perform services for us or on our behalf, such as payment processing, appointment scheduling, email delivery, and website hosting.

• Government & Consular Authorities: Immigration departments, embassies, and visa application centers, but only to the extent necessary to process your visa or travel permits on your behalf.

• Legal Obligations: If we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

  
  

5. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

6. Security of Your Information

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

7. Your Privacy Rights

Depending on your geographic location (such as if you reside in the European Economic Area or UK), you may have certain rights regarding your personal information, including the right to:

• Request access and obtain a copy of your personal information.

• Request rectification of inaccurate data or erasure of your personal information.

• Restrict the processing of your personal information.

• Object to processing or request data portability.

To exercise these rights, please contact us using the details provided below.

8. Use of Cookies

We may use cookies and similar tracking technologies to access or store information to improve your website experience and analyze website traffic. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

9. Updates to This Privacy Policy

We may update this privacy notice from time to time. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

10. Contact Us

For any questions or concerns about this Privacy Policy, please contact us.